Lost important documents? Here’s how to get them replaced

Do you need help getting important documents back after a major disaster? Here are some important things you need to know, and how you can apply for copies of necessary documents including birth or marriage certificates, Social Security cards, identification cards or important medical records.

Federal Documents

Permanent Resident Card (Green Card):

• Phone: 800-375-5283
• Website: U.S. Citizenship and Immigration Services

Medicare cards:

• Phone: 800-633-4227; (TTY) 877-486-2048
• Website: Medicare

Military records:

• Phone: 314-801-0800
• Website: National Archives and Records Administration

Passport:

• Phone: 877-487-2778; (TTY) 888-874-7793
• Website: U.S. Department of State – Bureau of Consular Affairs

Social Security card:

• Phone: 800-772-1213; (TTY) 800-325-0778
• Website: Social Security Administration

U.S. Savings Bonds (Department of the Treasury);

• Phone: 844-284-2676
• Website: U.S. Department of the Treasury

U.S. tax returns:

• Phone: 800-829-1040
• Website: IRS

COVID-19 Vaccination cards:

• If you need to obtain a copy of your COVID-19 vaccination card, make your request by providing all of the following information: full name, date of birth (mm/dd/yyyy), phone number with area code, complete mailing address, and location where vaccines were provided:
  • Vvia email: vaxcards@adph.state.al.us
  • By telephone: 334-206-5100
  • By contacting your Alabama county health department if COVID-19 vaccines were received in Alabama

State Documents

Birth, death, marriage, divorce records:

• Phone: 334-206-5418
• Website: Vital Records | Alabama Department of Public Health

Driver’s license, auto titles and registration, ID cards:

• Phone: 334-242-4400
• Website: Alabama Law Enforcement Agency Driver License Online Services

SNAP (Supplemental Nutrition Assistance Program):

• Phone: 833-822-2202
• Website: Alabama Department of Human Resources

State of Alabama tax documents

• To protect individuals’ privacy, offices cannot send copies of individual tax returns electronically
• To obtain a copy of an Alabama tax return, mail in an Alabama Form 4506-A Request for Copy of Tax Form or Individual Income Tax Account Information.
• There is a $5 fee; allow eight to 10 weeks for processing

Personal Documents

Real estate and property documents:

• Contact your county clerk’s office

Credit cards:

• Contact your credit card company

Insurance documents:

• Check with your insurance agent

Medical records:

• Call your doctor or medical insurance company; your pharmacy can print a list of all your prescriptions.

Credit Reports from Equifax, Experian or TransUnion:

• Phone: 877-322-8228
• Website: annualcreditreport.com